Newest holders of the Excellence During Challenges recognition announced
25. Feb 2021.
HEP Opskrba
Number of employees: 78
Industry: Electricity supply
Total electricity sale in 2017: 7,4 TWh
http://www.hep.hr/ljudski-potencijali/karijera/107
http://www.hep.hr/ljudski-potencijali/praksa-i-stipendije/110
HEP Opskrba is a part of HEP group founded in 2003. Besides Croatia, it is also present in Slovenia, Bosnia and Herzegovina and Serbia, and is a leading supplier of electricity. It provides its quality service to over 86,000 customers, and a significant share of their electric energy comes from renewable sources. The competitive advantage of HEP Opskrba is their long-standing experience and professional knowledge, as well as the safety and reliability of electricity supply.
MISSION: To provide customers with a quality and reliable energy supply service.
VISION: To be a leading supplier in the region.
VALUES: Focus on customers, their needs and satisfaction, Reliable and secure partner, Experience and expertise, Ethics and transparency.
:
- Long-term trainings, seminars, conferences and congresses
- Foreign language courses
- Computer courses
- Stress management, employee and team management workshops
- Various internal education (e.g. about communication skills, problem-solving skills, business correspondence...)
- Mentoring systems for interns
- Intranet with all relevant educational materials
- Participating in case study competitions
Best practices
- Employee advancement depending on business results. On average, every year 15 employees are promoted.
- Annual award ceremony for best estimator, for biggest leap forward in work performance, for best performance assessment, for the accomplishment of a business goal that made a breakthrough in business.
Financial benefits
- Christmas bonus
- Holiday bonus
- One-off bonus for birth of a child
- Gift for child
- Long-service rewards
- Financial support (in case of death or serious illness of an employee and / or their close family member, scholarships for children of deceased employees)
- Credit cards
- Discounts on financial services
- Subsidies for transport
- Redundancy payment above the legal minimum
- Retirement bonus
Non-financial benefits
- Additional health insurance
- Third pension pillar
- Insurance in case of injury (above the legal minimum)
- Annual health check-ups (above the legal minimum)
- Additional days off / vacation days (above the legal minimum)
- Paid leave for education and training
- Discounted bank loans
- Subsidized meals
- Discounts for employees
- Discounts for partner services
Internal communication
- Formal internal meetings on a regular basis
- Notice boards, internal newsletter and web pages
- E-mail, telephone line and video conferences
- Regular meeting of employees
- Company brochures, posters, cards and surveys
- Shared space for collective lunch
Health-promoting measures and measures for achieving the balance of private and business life
- Ensured additional health insurance
- General medical examinations every two years
- Education on exercising at the workplace
- Flexible working hours
- Additional off-days for employees that have children
- Paid leave for important personal needs of employees, like helping their child adjust to kindergarten / first day of school
Engaging employees in socially responsible business
Employees participate in the following initiatives:
- Voluntary blood donation
- Vrapče pillows
- Day of the pink shirts – Violence ends here
- Down Syndrome Day
- Planting „100 green trees“
Most sought-after profiles: Sales experts, IT experts and specialists from the field of energetics
Recruitment channels
- Job ads on websites (company websites and specialized websites for job advertising)
- Internal database of open applications
- Employment agencies
- Participating in career fairs with target study programs that the company needs
The selection process:
- Posting the job ad
- Reviewing the received candidate documentation
- Psychological testing
- One or two rounds of selection interviews
- The amount of selection rounds depends on the job description and the advertised job requirements
